DEKALB COUNTY, Ga. — Michelle Fonville said her experience at Natural Nails on Covington Highway in DeKalb County turned from pleasant to painful in a matter of moments.
“I was humiliated. I almost cried. Tears were forming in my eyes,” said Fonville.
She said things went downhill on Monday after the salon manager gave her the bill for her manicure, pedicure and eyebrow arch.
Fonville realized that she had been overcharged by $5.
“I said, ‘I’ve been overcharged. She may have made an error,’” said Fonville. “She broke it down, then told me she charged me $5 more because I was overweight.”
Fonville said she couldn’t believe what was happening and recounted the experience with Channel 2 Action News reporter Eric Philips.
“I said, Ma’am, you can’t charge me $5 more. That’s discrimination because of my weight,” said Fonville.
Salon manager Kim Tran told Philips that the surcharge was due to costly repairs of broken chairs by overweight customers. She said the chairs have a weight capacity of 200 pounds and cost $2,500 to fix.
“Do you think that’s fair when we take $24 [for manicure and pedicure] and we have to pay $2,500? Is that fair? No,” Tran told Philips.
Tran said she refunded the $5 surcharge, and told Fonville to take her business elsewhere.
“I didn’t want to argue with her about $5. I wanted to make her pleased with her service,” Tran said. “I whispered … I said, ‘I’m sorry, next time I cannot take you.’”
“The word has to get out there that these people are discriminating against us because of our weight. I mean come on, we’re in America. You can’t do that,” said Fonville.
~ Now , Im from GA . I live about 20mins outside of Savannah and as a native Georgian I cant belive this poor woman was SO discriminated against bc of her weight . Down here ya’ll . Most woman are AT LEAST a size 14 . Sounds to me like that nail salon was trying to scam ppl out of there money and Im sorry , but those pedi chairs are made to hole more than 200pounds . They cater to men as well and I dont think I know a man who weighs under 200pounds . This is discrimination plain and simple and its just wrong .Im glad Mrs.Fonville called the news and Im glad that she made an appearance on camera . She could have went home and cried and never said a word about it , but instead , she stood up for us fatties and for that , there should be some sort of metal !! You go Mrs . Fonville !!
My info came from WSVBTV.com .